The Video Optimizer helps you get the most out of your service when streaming video content. How it works: Hughesnet® automatically adjusts data rates for streaming video to deliver great picture quality while using less of your data. Streaming is optimized with video streams up to HD quality. For best performance, leave any video streaming …
Category Archives: Consumer BI NAD
How do I setup ACH/Checking Account as my recurring payment option?
An ACH payment is a type of electronic bank-to-bank payment using your Checking or Savings Account. You can setup your ACH/Checking account as a recurring payment option by simply following the instructions below: Note: You can locate your Routing and Account numbers by logging into your bank account online or by checking the bottom of …
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Can I remove Static IPs if I find out I do not need one?
Yes, you can remove Static IP at any time by contacting Business Customer Care at 866-347-3272.
My business is moving and I have a Static IP. Can this be transferred to my moved site?
Moves require reassignment of the Static IP. Please contact Customer Care at 866-347-3272 for reassignment of Static IP.
Can I view devices connected to my network?
Customers with a HT2000W modem can view their devices connected to their Hughesnet® Wi-Fi as well as direct LAN connections. To view your devices, login to your myhughesnet.com account and visit ‘Usage’ > ‘Wi-Fi management’ page. On this page you can view the devices connected to the LAN, and the different Wi-Fi channels. Only the …
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Make changes to your upcoming appointment online
If you have an upcoming appointment with a Hughesnet® technician, you will be able to view, and make changes to your appointment online by visiting myhughesnet.com or through the Hughesnet Mobile App. To make changes online, select “Account” from the options at the top of your page, then select “My Appointments”. Your current appointment information, including …
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Can I upgrade from Hughesnet Internet Continuity to Hughesnet for Business as a primary service?
Yes. You can change your Hughesnet® service by calling Business Customer Care at 866-347-3292.
Does my Automatic Failover Router come with a warranty?
Yes. If you require a replacement router during the warranty period, a new router will be sent to you with installation instructions. If you have purchased a maintenance plan, a technician will come out to your business and fix it for you.
What does the professional installer do to ensure my Hughesnet Internet Continuity is working?
At the time of installation, your installer will connect your existing LAN/PC to the Automatic Failover Router and then connect the two WAN ports on the router – one to your primary router or modem, and the second to the Hughesnet® Wi-Fi Modem. Lastly, they will unplug your primary modem to verify your Hughesnet Internet …
Can I purchase a maintenance plan with my Hughesnet Internet Continuity service?
Yes, a variety of maintenance plans are available. Please ask a sales associate for details.