How to check if the IFL/Satellite cable is correctly connected?

An IFL cable is a black coaxial cable coming from outdoor unit and is connected to the “SAT” port on the back of the modem. Fig: IFL cable Incorrect IFL cable connection can lead to issues with your internet service performance. The following FAQ will guide you to ensure the IFL cable is securely connected …

How do I install my Hughesnet Mesh Wi-Fi Node?

A Mesh Wi-Fi Node is the perfect solution to extend your modem’s signal throughout your home, for wall-to-wall Wi-Fi coverage. The Mesh Wi-Fi Node is specifically engineered to extend your Hughesnet Wi-Fi signal for seamless browsing and streaming in every room. The Mesh Wi-Fi Node pairs seamlessly with the Hughesnet Wi-Fi Modem.  Follow the Steps …

What is Norton Utilities Ultimate?

Norton Utilities Ultimate is designed to delete hidden junk and duplicate files, put unnecessary apps to sleep, and uninstall leftover data to help get your Windows PC running smoothly again. It also helps improve your online privacy by removing obsolete web browser data and tracking cookies. Some of the features include: Click here to login …

How do I disconnect the Multipath Device and the power supply from the Hughesnet Wi-Fi Modem? 

Note: The Multipath device does not have a power (off-on) switch.  Figure 1: Unplug from wall  Figure 2: Disconnecting cables from the old device  Note:   To unplug the power adapter from the back of the device, grip the locking mechanism (Figure 3) and pull. The locking mechanism will disengage, and you will be able to …

Speed Test at Each End Point

Speed Test allows you to measure your real-time network connection and provide details including real-time Download and Upload speeds. You can do a speed test from myhughesnet.com and from your Hughesnet® mobile app. After logging into myhughesnet.com, select the Support tab on the tab and select “Run Speed Test.” You will be taken immediately to …

How does weather impact the satellite internet service?

Weather and my Hughesnet® Service  Stormy weather may affect your internet service when thick cloud cover blocks the signal between the satellite and your dish. The satellite that delivers your signal is 22,000 miles away. The signal must travel up to space when you make a request (such as clicking on a webpage) then come …

What is included with the new Hughesnet residential installation?

Here is what to expect at your installation visit. Technician tracking: Once the technician is en-route to your location, you will receive a Techtrak link via SMS. You can use this link to track the whereabouts of your installer. If you haven’t already registered, you can sign up for a free myhughesnet.com account. With your …

What is Traffic Prioritization?

Traffic Prioritization allows you to prioritize online activity on your devices. When this is turned on, you will be able to prioritize network traffic to your devices that are categorized by streaming, gaming, or custom modes. When Streaming, Gaming, or Custom is selected, you will be able to assign which devices will fall under this …

How do I see the daily usage by device?

When logged into your account on myhughesnet.com, you can find the Usage panel on the home screen. The information displayed will contain details of your plan, including how much data is used and remaining for the month’s cycle. You can also view your available tokens and purchase additional tokens from the usage panel. When “View Usage” …