Hughesnet® is dedicated to making sure you get the most out of your internet experience. That is why our lab tests and approves popular smart devices to optimize their performance with Hughesnet. What Works with Hughesnet is a resource page to finding devices and configurations that are compatible with Hughesnet. You can find this by selecting …
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How Do I Reset My Password?
How Do I Change My Password? Note: Your user id will be the email address you used to register. If you don’t have an account, you can register at any time. 4. Enter your password and complete the reCAPTCHA for security purposes. 5. From here, you can manage your password, security questions, and password recovery …
What Should I Do if My Card is Declined
If your method of payment was declined, read some frequently asked questions to resolve your outstanding balance. Why is my credit card being declined? Contact your financial institution for more details. It could be as simple as your card has expired. How can I update the credit card information you have on file for my …
Does Netflix work with Hughesnet?
Yes, the speed you receive with your Hughesnet® service plan is enough to stream movies and shows on Netflix. However, Netflix has announced that due to technical limitations, they will no longer be supporting their service on certain older devices. If you are streaming Netflix through any of the devices below, it may not work properly …
What do I need to know about The California Consumer Privacy Act (CCPA)?
The California Consumer Privacy Act (CCPA) goes into effect on January 1, 2020. Key provisions of this legislation allow California residents to: To contact Hughes to exercise your specific rights with regard to your personal information please visit the Hughes subscriber privacy policy agreement where you’ll find the details on how to send us an email with …
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How Do I Cancel Or Modify My Service Plan?
Modify My Plan Changing your Hughesnet® service plan is easy; you can do this at any time by visiting myhughesnet.com. Before you change your plan, view your data usage history over several months to estimate how much data you need. Keep in mind that if you only need a little bit of extra high-speed data before …
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Can I Run a VPN over Hughesnet?
Using a virtual private network (VPN) impacts the way your modem receives data. Learn more about using a VPN with Hughesnet. A Virtual Private Network (VPN) is an added layer of protection. This layer of protection is only typically used when sensitive data is transmitted over the internet. To achieve this added layer of protection, …
How do I connect my Wi-Fi Booster to my HT2000W/HT2010W modem?
Click here to view the set-up instructions. Ver en Español
What is the Hughesnet Return Policy?
You must return your Hughesnet® modem, power supply, and radio in good condition within 45 days of cancellation date or be charged a $300 Unreturned Equipment Fee ($100 for the modem and power supply and $200 for the radio transmitter). If you are a Hughesnet Fusion® customer, you must also return the multipath device, power supply, …
Is it a hard or a soft credit check when leasing the equipment?
The credit check for leasing the Hughesnet® equipment is a soft inquiry. A soft credit check does not affect your credit score and is not visible to potential lenders that may review your credit report.