Should I Update To A Browser With TLS 1.3?

What is TLS? 

TLS is an acronym for “Transport Layer Security” and it establishes a secure, reliable, and private connection. TLS is important to keep your data safe, your online payments secure, and to keep your devices safe.

Why do I need TLS 1.3?

Many services, such as PayPal, strongly encourage TLS 1.3 for transactions and soon many sites will require it to display properly. The bottom line is that TLS 1.3 will help you keep your data protected. 

Does my Browser use TLS 1.3?

Older versions of browsers do not support TLS 1.3 and should be updated. Browsers that support TLS 1.3 are Google Chrome 29 and greater, Apple Safari 7 and greater, Mozilla Firefox 57 and greater, and Microsoft Edge.

What Is Transmission Latency?

Latency refers to the amount of time it takes a packet of data to travel across a network. With satellite service, that data must travel to and from the satellite (about 45,000 miles). This round trip adds about a half-second delay to the total time your computer takes to communicate with a website or host server.

Only the Hughesnet Fusion® plans combines the reach of satellite with the responsiveness of low-latency wireless, improving performance for time-sensitive applications that require fractions-of-a-second user inputs (such as real-time multiplayer games).

How Does A Satellite Internet Connection Work?

Step 1: A request for a Web page is sent from your computer to a satellite about 22,000 miles out in space. At this altitude, the satellite’s period of rotation (24 hours) matches the Earth’s, and the satellite always remains in the same spot over the Earth (geosynchronous orbit). Because internet via satellite is so technologically advanced, this distance hardly makes a difference, even with rural internet connections.

Step 2: The satellite contacts the Hughesnet® Network Operations Center (NOC) which locates the specific website you have requested.

Step 3: The Website beams the information back along the same path to the Hughesnet Network Operations Center, then to the satellite, and then to your computer through your Hughesnet dish and modem. Although the signal travels a great distance, there is only a fraction of a second delay during this transmission. This is similar to the delay you may have experienced when using a cell phone. In most cases, this delay (latency) isn’t apparent while surfing online.

Once Hughesnet has been professionally installed in your home, connecting to the internet via satellite is simple!

The HughesNet Wi-Fi Modem Provides Dual-band Network (2.4G Hz and 5G Hz). Which One Should I Use?

Hughesnet® Wi-Fi Modem provides two networks, a 2.4 GHz and 5 GHz. Deciding which network to use, is based on your unique home set-up.

2.4 GHz has a longer range and can penetrate walls and other solid objects more easily. However, it is more susceptible to interference, so speeds may not be as high.

5 GHz offers faster speeds, but it is less able to penetrate walls and other solid objects. So, if you are far away from your modem, the signal strength may be weaker.

Devices streaming a lot of videos, such as Roku or Amazon Fire Stick, should connect to the 5 GHz network if possible, provided you can receive a strong wireless signal. If you cannot, use the 2.4 GHz network.

How does Hughesnet Voice work?

Hughesnet® Voice uses advanced Voice-over-IP (VoIP) technology to deliver a feature-rich home phone service over your satellite connection. New Hughesnet customers will have their Analog Telephone Adapter (ATA) set up by their installer during the installation appointment which will route your calls through your satellite modem and dish without using your plan data. It’s as easy as that!

What is Phone Number Porting?

Number porting, also known as ‘Transferring your number’ means that you are taking an existing phone number from one provider and transferring it to another. If you have just ordered Hughesnet® Voice, you may be eligible to transfer your number from your previous carrier to Hughesnet Voice. To determine eligibility, call Customer Care at 866-347-3292. You will need to provide your Site Account Number (SAN) found on your monthly invoice, as well as your existing telephone number. If you have already cancelled service with your previous carrier, you will not be able to transfer your number to Hughesnet Voice.

Can Hughesnet request my number transfer (number porting) for me?

Unfortunately, no. It is an important FCC regulation that you, as the owner of the phone number, be the person to authorize a transfer request. You can start the request by going to myhughesnet.com. Click on Account, Voice, then click on Manage next to your voice service plan. 

For more information on porting, click here.

How do I find out if my number is eligible for a transfer?

To determine eligibility, call Customer Care at 866-347-3292. You will need to provide your Site Account Number (SAN) found on your monthly invoice and your existing telephone number that you would like to transfer to your Hughesnet® Voice service.

To learn more about Hughesnet Voice features, click here.

To learn more about how to transfer your phone number, click here.

What information will I need to provide when completing a number transfer request form?

  • Telephone Number to be transferred- the number you want moved from your old provider to Hughesnet® Voice.
  • First and Last Name, Address, City, State, and Zip Code associated with previous phone company account.
  • Previous phone company name (ex. Verizon, Sprint)
  • Previous phone company account number 
  • Account PIN (if available). Some accounts are protected by an account PIN password. Please contact your previous telephone provider before submitting a request if you are unsure if your account is protected by a PIN password.

For more information on porting, click here.

What is the difference between Data Tokens and Bonus Zone?

Bonus Zone (formerly known as Bonus Bytes)

Your service plan includes high-speed data available in the Bonus Zone, previously known as Bonus Bytes. It is the period of time between 2am-8am local time, when you have access to additional high-speed data, even if you have exceeded the amount of data in your Service Plan. This data is used automatically whenever you use Hughesnet® during the Bonus Zone hours.

One way you can take advantage of the Bonus Zone and save your service plan data is to schedule your software updates to occur during this time!

Data Tokens

If you exceed your service plan data, with or without using the data in the Bonus Zone, you can stay connected at full speeds until the next billing cycle with Data Tokens. Data Tokens give you more service plan data for an additional charge and are billed on your next monthly billing statement. Hughesnet Internet Continuity customers can purchase Data Tokens if they exceed their monthly service plan data. You can purchase Data Tokens through your myhughesnet.com account, or on the Mobile App. Data Tokens will be automatically applied when your service plan data has been used.  In addition, Data Tokens never expire, so if you have a remaining Data Token available when your monthly reset occurs, the data will remain in your account until you use it. 

Learn more about Data Tokens here