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What is the Hughes Wi-Fi Booster?

Get a seamless Wi-Fi signal in every room, on every device. The Hughesnet® Wi-Fi booster automatically connects your devices to the clearest channel and strongest GHz band, so you can do more of what you love online without dropping the signal.

What is a Wi-Fi Booster?

Get a seamless Wi-Fi signal in every room, on every device. The Hughesnet Wi-Fi Booster automatically connects your devices to the clearest channel and strongest GHz band, so you can do more of what you love online without dropping the signal.

Do I need a Wi-FI Booster?

If you have any areas in your home that have a poor signal, then you could benefit from a Wi-Fi Booster. If you are looking to extend Wi-Fi coverage to additional structures and garages, you could benefit as well. Use the Hughesnet Mobile App’s wireless signal gauge to help you identify places in your home with a poor signal.

How does it work?

The Hughesnet Wi-Fi Booster uses the existing wireless signal from your HT2000W modem to repeat the signal in areas of your home where the signal may be poor. With a quick set-up the booster will configure to the same SSID as your modem. No additional passwords to remember.

What is required for the Wi-Fi Booster?

An HT2000W Satellite Modem, internet connection and each Wi-Fi point requires a nearby electrical outlet.

What do the LEDs on my Wi-Fi Booster mean?

Flashing Purple : the Booster is syncing with your modem
Solid Purple : booting up
Red : ready to sync or out of range
Blue : connected
Solid Amber : not in appropriate distance, try moving your Booster closer to your modem

Will I need more than one Booster?

The quantity of Wi-Fi Boosters needed will depend on the size and shape of your home as well as the construction material used in the home.

Should I purchase a Booster from a third-party?

The Hughesnet Wi-Fi Booster was designed to work seamlessly with the Hughesnet HT2000W Satellite Modem. Our booster also includes a 2-year warranty and is supported by Customer Care if you ever experience an issue. There are third-party boosters available but may be more expensive and are not optimized for use with satellite internet.

Will the Wi-Fi Booster work with my existing router?

The Hughesnet Wi-Fi Booster is designed to work only with the Hughesnet HT2000W modem. If you currently have an HT1000 or HT1100 modem, and would like to upgrade to the HT2000W, please contact Hughesnet Customer Care at 866-347-3292. If you currently use a third-party wireless router with your HT2000W, instead of using the built-in Wi-Fi, the Hughesnet Wi-Fi Booster will not work.

Does the Hughesnet Wi-Fi Booster work on both 2.4 and 5-GHz channels?

Out of the box the booster will detect both channels and will automatically detect when you are on the network.

Where should I place my Wi-Fi Booster?

Your unit should be placed halfway between your router and area with poor signal strength.

If I change my Wi-Fi SS ID (Name) will I need to reconfigure my Booster?

No, the Booster will automatically sync with your new name and password.

Should I use the WPS button on the Hughesnet Wi-Fi Booster to pair a device?

No, the WPS button on the back of the Wi-Fi Booster is disabled and cannot be used to pair with the wireless network or a wireless device. To pair a device via WPS, you must use the WPS button on the HT2000W.

I have a new Hughesnet modem, how can I connect my existing Hughesnet Wi-Fi Booster?

If you need to reconfigure the booster, use the Factory Reset button found on the back of the unit to erase the Booster current configuration and put it into pairing mode. This allows it to connect with a new modem. Use the tip of a pen or pencil to press and hold the button for 5 seconds.

Where can I find the serial number for the Wi-Fi Booster?

Use the pull tap to reveal a sticker beneath with the serial number and MAC address of the unit.

How do I set up my Wi-Fi Booster?

Your Hughesnet technician should perform the installation. If you need assistance, reference the quick set up guide here. Ver en Espanol.

Have a question not answered here: Ask the Community

If you experience any technical issues, contact Customer Care at 866-347-3292.

What is the Hughes Wi-Fi Booster? UPDATED

What is a Wi-Fi Booster?

Do I need a Wi-FI Booster?

How does it work?

What is required for the Wi-Fi Booster?

An HT2000W Satellite Modem, internet connection and each Wi-Fi point requires a nearby electrical outlet.

What do the LEDs on my Wi-Fi Booster mean?

Flashing Purple : the Booster is syncing with your modem
Solid Purple : booting up
Red : ready to sync or out of range
Blue : connected
Solid Amber : not in appropriate distance, try moving your Booster closer to your modem

Will I need more than one Booster?

The quantity of Wi-Fi Boosters needed will depend on the size and shape of your home as well as the construction material used in the home.

Should I purchase a Booster from a third-party?

Will the Wi-Fi Booster work with my existing router?

Does the Hughesnet Wi-Fi Booster work on both 2.4 and 5-GHz channels?

Out of the box the booster will detect both channels and will automatically detect when you are on the network.

Where should I place my Wi-Fi Booster?

Your unit should be placed halfway between your router and area with poor signal strength.

If I change my Wi-Fi SS ID (Name) will I need to reconfigure my Booster?

No, the Booster will automatically sync with your new name and password.

Should I use the WPS button on the Hughesnet Wi-Fi Booster to pair a device?

I have a new Hughesnet modem, how can I connect my existing Hughesnet Wi-Fi Booster?

Where can I find the serial number for the Wi-Fi Booster?

Use the pull tap to reveal a sticker beneath with the serial number and MAC address of the unit.

How do I set up my Wi-Fi Booster?

Your Hughesnet technician should perform the installation. If you need assistance, reference the quick set up guide here. Ver en Espanol.

Have a question not answered here: Ask the Community

If you experience any technical issues, contact Customer Care at 866-347-3292.

What is included with a standard Hughesnet residential installation?

Here is what to expect at your installation visit.

Technician tracking:

Once the technician is en-route to your location, you will receive a Techtrak link via SMS. You can use this link to track the whereabouts of your installer. If you haven’t already registered, you can sign up for a free myhughesnet.com account. With your account, you can schedule or reschedule the installation, track the technician’s location, check your order status, and more.

Prepare:

Prior to the technician arriving at your home, think about where you would like your modem to be, and have the closest power outlet accessible. Keep in mind that it is best to keep the modem in a location with good airflow, at least six inches away from the wall. Also, ensure that someone 18 years or older will be present for the duration of the installation.

The installation generally takes between two and four hours.

What to expect at your appointment:

Location

Work with your technician to find the best outdoor dish location.

Install

The technician will install your satellite dish outside your home and run a cable inside your home directly to your modem. If you ordered Hughesnet^® Voice, have your telephone and cable available.

Activate

After installation, you need to activate your Hughesnet services.

What is included with a professional installation?

1) The Hughesnet professional technician will install the Hughesnet Wi-Fi Modem (with power supply) and will connect 2 of your devices, such as:

desktop computer (connected to the modem with a HughesNet supplied LAN cable)
laptop
tablet (Apple iPad, etc.)
smartphone

You can ask your technician to connect additional devices for an additional cost. Any non-standard installation extras will be billed on your next Hughesnet invoice. The technicians do not accept cash or check at the time of installation.

2) A Hughesnet outdoor antenna system (reflector, radio, and mount) will be installed on your roof or a wall at a location with a clear line of sight to a satellite in the southern sky and at least 4 feet off the ground so that it is out of reach of small children. If not, the technician will look for a pole mount option (additional fee may apply). For homes with vinyl siding, metal siding, or metal roofs, the technician may recommend a pole mount. Customers can request a pole-mounted dish installation as opposed to a roof-mounted installation when the technician arrives. Keep in mind a roof-mounted installation may provide the best long-term line of sight for optimal performance. If being installed on an outer wall or roof, the equipment needs to be accessible with a 25-foot ladder for quick and easy servicing should it ever be required. If a pole mount is required or requested, you will be billed a $50 pole mount fee on your next Hughesnet invoice. Pole mount installations include up to 25 feet of soft ground cable trenching.

3) Up to 125 feet of RG-6 cable will be run from the outdoor antenna to the modem inside through a drilled hole through the exterior wall to an adjacent interior wall. It will be terminated on the inside wall with a faceplate.

4) A grounding block is provided and the entire system is grounded to an NEC-approved bonding point.

5) All outdoor penetrations and water-resistant compression fitting are weather-sealed.

6) Visit https://legal.hughesnet.com/ for details.

Can the certified Hughesnet technician hook up my home network?

Your technician will connect 2 of your devices during your installation appointment. However, you can ask your technician to connect additional devices for an additional cost.

Your technician will also offer to check your wireless strength using a signal gauge throughout your home to ensure you have coverage in every room. If your signal is weak in certain locations of your home due to the size, layout, or construction materials used, they may recommend a Hughesnet Wi-Fi Booster to extend your wireless signal. This extender is specifically engineered to work with Hughesnet and delivers a strong, reliable Wi-Fi signal across your home for seamless browsing and streaming. If you purchase a Booster from your technician, the cost of the device and installation will be added to your next Hughesnet invoice.

After Installation:

Register

If you haven’t already registered, please make sure to create your free account on myHughesNet.com. This account provides access to various tools, including the ability to change plans, sign up for alerts and notifications, make payments, manage your devices, and more. For on-the-go access, you can download the free Hughesnet Mobile App Android | iOS. To receive a direct link to download the app to your phone, simply text ‘APP’ to 75720.

Survey

We strive to be a 5! Customer surveys are sent to ensure quality installations. If at any time during the installation, you don’t feel that the service provided qualifies as “5-stars,” please stop the installation and share your concern with the technician.

What non-standard installation items are not covered?

Customers sometimes want to enhance or customize their installation to specific requirements.

While they are not included in a Hughesnet standard installation, these enhancements may incur charges that will be added to your next Hughesnet invoice. All costs for non-standard work or equipment will be itemized by the independent Hughesnet technician on the Hughesnet Installation Reference Sheet and require your authorization signature before proceeding. Technicians do not accept cash or check at the time of install. These non-standard installation items include major customization on your Hughesnet system that would require the technician to:

Spend excessive time onsite to meet customer-directed requirements.
Purchase special materials, molding, or cosmetic hardware to hide exposed cables.
Remove, repair, or build structures to hide or support the Hughesnet System.

How many devices can I connect?

You can wirelessly connect as many devices as you want to. However, several devices connected to your internet simultaneously may result in degradation of speed. Hughesnet® offers a variety of service plans to accommodate your internet usage needs. Click here to help find the right plan for you or contact Customer Care at 866-347-3292.
 

Work and Study from Home with Hughesnet

Our exclusive Hughesnet Fusion^® plans are great for working from home to provide you with a low-latency, reliable connection for time-sensitive applications, like video-conferencing.

When working and studying from home, it’s important to know which applications work with Hughesnet^®, and how to get the most productivity from the applications that you use. Click here to see what works with Hughesnet.

Using VPN:

VPNs, where you sign into a VPN application to access your work or school network directly, will significantly reduce service speeds. Once the VPN is turned OFF, your speeds should return to normal. All plans are subject to the Hughesnet Subscriber Agreement.

Check the Number of Connected Devices:

When several devices in your home are connected to the internet, you may experience slower speeds. Even if some of the connected devices aren’t being used, they still may be processing updates or downloads in the background. Because of this, we recommend that you limit the number of devices on your network when attending virtual classes. 

To view the devices connected to your network, login to your myhughesnet.com account and navigate to ‘Usage’ > ‘Wi-Fi Management’ to see the networks enabled, and a list of all the connected devices.

Other Tips

•    For the fastest speeds, connect your Ethernet LAN cable to your computer directly instead of using the Wi-Fi.

•    If you do use Wi-Fi, make sure you have a strong signal and limit interference. You can check your signal strength using the Wi-Fi gauge on the Hughesnet Mobile App.

•    If you experience poor Wi-Fi signal quality in your home, you may benefit from the Hughesnet Wi-Fi Booster or Mesh Wi-Fi Node to enhance the signal. 

What are Data Tokens and how do I check my data token balance?

What are Data Tokens?

Data Tokens are available in four different sizes to give you the additional data you need. Data Tokens do not expire and will remain available until they have been used.

Need more data?

Running low? Used it all up? Welcome to Data Tokens.

If you exceed your monthly service plan data, you will stay connected at reduced speeds until the next billing cycle. You may also purchase a Data Token that provides additional data to restore your service to full speed.

Data Tokens are available in four sizes.

3GB

5GB

10GB

25GB

How do Data Tokens work?

Purchase Data Tokens from your myhughesnet.com account or on the Mobile App. As soon as you purchase a Data Token, any speed restrictions will be immediately removed from your service!

How Many Data Tokens Do I Have Available?

Check your Service Plan Data and Data Tokens balance at any time on the “Usage“ page of your myhughesnet.com account. Alternatively, click here to go to the “Usage“ page.

*myhughesnet.com login required.

Change of Account Ownership Form

If you would like to request a change of account ownership, follow the steps below.

1. Download and complete the Change of Account Ownership Form:

 2. The originating customer must fill in the required fields on the upper half of the form. The form must include transferor signature and date.

 3. The account holder must accept their responsibility for the account by providing their name, signature, and date.

 4. Franchise/ Enterprise customers can e-mail completed forms to changeowner@hughes.com. SME Business customers can e-mail completed forms to smechangeowner@hughes.net.

Note: The account must be in good standing and any outstanding balance must be paid prior to changing ownership.

Where Can I Find the Setting Up TP-Link TL-470T+ User Guide?

Hughesnet^® Business Internet Continuity Customers should click here for the Set-Up instruction guide for TP-Link TL-470T+ for Failover Load Balancing with DSL and VSAT Connections