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How do I unsubscribe from web push notifications from Hughesnet?

Web push notifications are a great way to receive information about personalized offers, new service launches, and critical information like service outages due to weather issues, if any, without having to always stay logged in to your myhughesnet.com account

If you would still like to unsubscribe, you can do so by following the instructions outlined in this article. Depending on the browser you are using, the unsubscribe instructions may vary.

Click the hyperlinks below to navigate to the browser-specific instructions.

Note: Unsubscribing from push notifications is different from changing your Email, and SMS communication preferences on myhughesnet.com. For instructions on updating your SMS and Email preferences, click here.

If you accidentally unsubscribed before, and would like to subscribe again, click here for instructions.

Unsubscribe instructions for Chrome

You can unsubscribe from the web push notifications in any of the following methods:

Method 1: Unsubscribe from the website

Step 1: Open myhughesnet.com website in your chrome browser and login to your account.

Step 2: Click the Site information icon next to the URL to toggle off the notifications.

Method 2: Unsubscribe using Chrome settings

Step 1: Go to chrome://settings/content/notifications open your Chrome browser settings.

Step 2: Scroll down the page to find, “Allowed to send notifications” section, and look for https://my.hughesnet.com in the list.

Step 3: Click on the three vertical dots to the right and click “Remove“.

Method 3: Unsubscribe from within the push notification

Step 1: On the notification you received,

For Windows, click on the three horizontal dots and click “Turn off all notifications from my.hughesnet.com“

For Mac, click on “Settings” button to open the browser notification preferences, and follow instructions in “Method 2” above.

For Android phone,
- Step 1: Tap the myhughesnet push notification in your notification tray.

Step 2: Click “Site Settings“

Step 3: Click “CLEAR & RESET” and to confirm the changes, click “CLEAR & RESET” again.

Unsubscribe instructions for Firefox

Method 1: Unsubscribe from website

Step 1: Click on the highlighted icon in the image and click on “x” to the right of the text “Allowed” to unsubscribe.

Method 2: Unsubscribe from Firefox settings

Step 1: In the browser, go to about:preferences#privacy

Step 2: Scroll down to “Permissions” and click “Settings”… next to Notifications

Step 3: Find “https://my.hughesnet.com” and click the drop down to select “Block“.

Step 4: Click “Save Changes” to confirm the changes.

Method 3: Unsubscribe from within the push notification

For Windows, click on the three horizontal dots and click “Disable notifications from my.hughesnet.com“

For Mac, click on the three horizontal dots, and select “Disable notifications from my.hughesnet.com”.

For Android phone,
- Step 1: Open Firefox browser on your Android phone and go to “https://my.hughesnet.com“.
- Step 2: Click on the lock icon to the left of the URL and select “Edit Site Settings“.

Uncheck the box next to Notifications, then click “Clear”.

Unsubscribe instructions for Microsoft Edge

Method 1: Unsubscribe from website

Step 1: Open myhughesnet.com website in your Edge browser and login to your account.

Step 2: Click the lock icon to check notification permissions for the site.

Step 3: Click on “Allow” drop down to find and select “Block” from the list.

Method 2: Unsubscribe from Edge settings

Step 1: In your Edge browser, go to edge://settings/content/all

Step 2: Search for “hughesnet.com” in the search box and click on the rightward facing arrow next to it.

Step 3: You can either click “Reset Permissions” or expand the “Notifications” drop down and select “Block“.

Method 3: Unsubscribe from within the push notification

Click on the three horizontal dots in the notification, and select “Turn off all notifications from my.hughesnet.com”

Unsubscribe instructions for Safari

Step 1: Open Safari, go to “Preferences“.

Step 2: Under “Websites” tab, click “Notifications“.

Step 3: Scroll through the list to find “my.hughesnet.com” to see the notification permissions.

Step 4: Click on the dropdown and select “Deny“.

How do I subscribe to receive Web push notifications from Hughesnet?

Web push notifications are small message alerts displayed on your desktop, tablet, or mobile device when your web browser is open. They are a great way to receive information about personalized offers, new service launches, and critical information like service outages due to weather issues, if any, without having to always stay logged in to your myhughesnet.com account

Note: Subscribing to push notifications is different from changing your Email and SMS communication preferences on myhughesnet.com. For instructions on updating your SMS and Email preferences, click here.

Follow the instructions below to subscribe to web notifications from Hughesnet:

Step 1: Login to your account on www.myhughesnet.com in the browser of your choice.

Step 2: Go to the “Overview” page. If you are not already subscribed to the notifications, you will see a popup like in the image below.

Step 3: Click “Subscribe“. Once you are subscribed, you will see the following notification confirming your subscription.

Previously Unsubscribed or clicked “Later” on the message?

If you’ve previously unsubscribed from notifications or clicked “Later,” you can still view the “Subscribe” message by clearing your browser’s cache and following the steps outlined above to subscribe to push notifications.

To clear your cache, please follow the instructions below based on your browser type (Please note that clearing your cache may require you to log in to some websites again).

Clear cache on Chrome browser

Open Chrome browser, and go to “chrome://settings/clearBrowserData”
Check the box next to “Cookies and other site data”, if not checked already.
Click “Clear Data”.

Clear cache on Edge browser

Open Edge browser and go to “edge://settings/siteData” in your Edge browser.
Click on “Remove all” button
Confirm by clicking “Clear”.

Clear cache on Firefox browser

Open Firefox browser and go to “about:preferences#privacy” in your Firefox browser.
Click “Clear data”, and confirm your selection by clicking “Clear” in the popup box.

Clear cache on Safari browser (for Mac)

In your Safari browser, go to Safari>Preferences

Select “Privacy” tab and click “Manage Website Data“

Click “Remove All” and then “Done“

What are Web push notifications?

Web push notifications are small message alerts displayed on your desktop, tablet, or mobile device when your web browser is open. They are a great way to receive information about personalized offers, new service launches, and critical information like service outages due to weather issues, if any, without having to always stay logged in to your myhughesnet.com account

For reference, a web push notification might look like:

For information on how to subscribe to receive web push notifications, Click here.

For information on how to unsubscribe to receive web push notifications, Click here.

Everything to know about transferring your current phone number to Hughesnet Voice

The process of transferring your telephone number from one Voice service provider to another, is called Phone Number Porting.

Most new Hughesnet^® Voice customers can bring their current telephone number when switching to Hughesnet. The following FAQ article highlights key details including any instructions that must be followed to submit a port request.

Important things to remember:

Not all phone numbers can be ported.

While we always do our best to process every number porting request, please be aware that there may be some factors beyond our control that could prevent us from successfully porting your number. You can check if a number can be ported in the following two ways:

1. myhughesnet.com:

Step 1: Register or Sign in to your account and visit ‘Account’ > ‘Voice’ > ‘Manage’ for the Voice service you want to request the porting.

Step 2: Enter the Phone number you want to port, into the ‘Voice Porting’ widget on the ‘Voice Dashboard’.

Note: If you can’t find the ‘Voice Porting’ widget on the dashboard, you can add it by clicking the ‘ADD SERVICE’ button on the top right corner as shown below:

Step 3: If the number is eligible for porting, you will be directed to the port request page, where you can initiate the porting process.

2. Call Hughesnet Customer care at 866-347-3292

Only you can do it!

As per the FCC mandate, only you can submit a request to port your number. Although we can help you in submitting the information, it is only you, who can submit the request.

Activate your Hughesnet Voice service first to get a temporary phone number during the porting process.

For you to submit a port request, you will have to activate your Hughesnet Voice service first. On activation, you will be given a temporary phone number which will be replaced by your old phone number once the porting process is completed successfully.

Do not cancel Voice service with your previous carrier until the number porting process is completed.

If you cancel service with your old provider before the port request has completed, your previous telephone provider may recycle that telephone number and you could lose the ability to keep your number. Wait until you have received confirmation that your port request has finished before you terminate service with your current carrier.

Other things to note:

Can take up to 10 business days to complete.

Although we make every effort to complete the porting process early, there are many external factors that could make the process take up to 10 business days.

Keep checking your email for updates.

Be it updating you about the status or to seek more information during the porting process, we will be sending you emails with important information that might require your immediate attention.

How to submit a Port Request

Step 1: Register or Sign in to your account on myhughesnet.com

Step 2: Navigate to ‘Account’, then ‘Voice’, and finally ‘Manage’ to access and manage your Voice features. This includes setting up Voicemail, call forwarding, and more.

Step 3: On the ‘Voice Dashboard’, check if your number can be ported. If the number can be ported, you will be shown the ‘Voice Porting’ page.

Step 4: Submit the form with all the required information. We highly recommend checking the ‘Key things to note’ section to avoid common errors when submitting the form which can expedite the processing of your port request.

Step 5: Complete the authorization form to submit the port request. You will receive a confirmation that that the port request is submitted successfully.

What happens to call when the number transfer is still in process?

While we process your port request, you’ll keep receiving calls on your temporary Hughesnet phone number. Once the process is successfully completed, your temporary number will be replaced by your original phone number (the one you want to port to Hughesnet), and all calls will be directed to this ported number.

What happens if something goes wrong with my phone number transfer request?

In case your request fails, you will receive an email containing instructions explaining why the port request failed. You will then need to resubmit the form. Please note that a valid email address is required for communication, and the process may take up to 10 business days from form submission.

Check out our other related FAQs below:

For information on activating your Hughesnet Voice service, click here

For information on Hughesnet voice features, click here

For information on how Hughesnet Voice works, click here

How to register on myhughesnet.com and set-up recurring payments?

How to register on myhughesnet.com?

Registering on myhughesnet.com can provide you with great benefits including the ability to view and pay your bill online, check personalized plans and offers, make plan changes, buy and manage your Optional Services like Voice, purchase tokens to name a few.

Before you register, you will need the following information:

SAN (Site Account Number):
If you do not know your SAN, you can find it on your monthly statement, or from http://www.systemcontrolcenter.com (only when connected to your Hughesnet® internet) or from your Order Confirmation email.

Daytime Phone Number listed on your Hughesnet account.

Registering on myhughesnet.com is a simple process.

Step 1: Go to myhughesnet.com
Step 2: On the screen, select ‘Create a new account’.

Step 3: Enter the ‘SAN’ and ‘Daytime Phone Number’ to continue.

Step 4: Create a Username and enter your recovery email address.
Note: Please ensure that you have provided your “Recovery Mobile Number”, in order to receive a one-time code on your phone should you forget your password.
Step 5: Setup your Password, and setup security questions so that you can use those to reset your password anytime in the future. Click here to learn more about security questions.

Please note that the Password must follow the minimum requirements as follows:

Minimum 6 characters
Contain at least one number
Contain at least one uppercase letter
Contain at least one lowercase letter
Contain at least one special character (symbols) like ~ ! @
Please note we cannot accept the special characters * # ( ) ^ \ |

Once the registration is complete, you can sign in using the username and password you just setup on myhughesnet.com or on the Hughesnet Mobile App. Click here for instructions on how to download the Hughesnet Mobile App.

What Payment Options are available on myhughesnet account?

myhughesnet.com allows you to make a payment using any of the following options:

ACH (Checking Account)

Credit Card

Debit Card

Please note that we do not accept pre-paid gift cards as a payment type.

How do I setup recurring payments on myhughesnet account?

You can setup recurring payments by following any of the following methods:

Method 1: Login to your myhughesnet.com account

Once you are logged in to your myhughesnet account, you can update your default payment (AutoPay) option by following the instructions below:

Step 1: Click on ‘Billing’ at the top of the page then ‘Change Payment’.

Step 2: The “Payment type on file” tells you if AutoPay is setup on your account, and the payment option that is setup for AutoPay.

Step 3: Select the new payment option you want to setup and provide the required information before clicking ‘Save Payment’ button. You will see a confirmation that the update is successful.

Method 2: Through the Hughesnet Mobile App

If you haven’t already, download the Hughesnet Mobile App (click here for instructions).

Step 1: Login to the Hughesnet Mobile App using your myhughesnet.com username and password.
Step 2: Click on ‘Billing’ from the bottom menu, and then ‘Change Payment’.

Method 3: Calling Hughesnet customer service

Note: By setting up recurring payments via ACH/Checking Account, Credit card, or Debit Card, you are enrolling in AutoPay.

An ACH payment is a type of electronic bank-to-bank payment. The ACH system is a way to transfer money between bank accounts, rather than going through card networks or using wire transfers, paper checks, or cash. Enroll in ACH/Checking Account payments for additional savings on your bill.

Check our other related FAQs below:

For information on understanding your Hughesnet bill, click here.

For information on how to get the most out of your Hughesnet service, click here.

To access our exclusive FAQ video library, login to your myhughesnet.com account and click here.

How do I setup ACH/Checking Account as my recurring payment option?

An ACH payment is a type of electronic bank-to-bank payment using your Checking or Savings Account.

You can setup your ACH/Checking account as a recurring payment option by simply following the instructions below:

Step 1: Sign in or register on myhughesnet.com
Step 2: Click on ‘Billing’ at the top of the page then ‘Change Payment’.

Step 3: The ‘Payment type on file’ tells you if AutoPay is setup on your account, and the payment option that is setup for recurring payment.

Step 4: Select the ‘Checking Account’ option on the page and enter all the required information including your Routing and Account numbers before clicking ‘Save Payment’ button.

Note: You can locate your Routing and Account numbers by logging into your bank account online or by checking the bottom of your check, as shown below:

Your ‘ACH/Checking Account’ will be setup as your default recurring payment option. By setting recurring payments, you are enrolling in AutoPay.

For more information on how to check if you are enrolled in recurring payments, click here.

For information on where to view the bill, and make payment, click here.

New! Hughesnet Fusion Plans

Say hello to new Hughesnet Fusion^® plans, the latest innovation in satellite internet.

Now available in select areas*

Hughesnet Fusion plans use innovative multipath technology, that automatically selects the best path for your internet activities — satellite or wireless — in real time, to reduce delays and deliver a faster, more reliable experience. You can stream video and enjoy smooth video-conferencing, with less buffering. And you can enjoy online gaming with a low-latency connection that won’t spoil the fun.

Responsive

Videos load faster with less buffering.

Reliable

Multipath technology uses the best connection available for your current activity.

Easy

It’s easy to upgrade to a Hughesnet Fusion plan. Login to your myhughesnet.com account or check the Hughesnet^® Mobile app to see if the Hughesnet Fusion plans are available in your area. Alternatively, you can also call Customer Care today at 866-347-3292

What customers are saying:

“Happy Happy Happy Happy Happy 🥰.”

-D.W., Florida

‌”Basically I can say it’s a great move.”

-P.N., Alabama

Visit legal.hughesnet.com for information on commitment changes when switching to a Hughesnet Fusion plan.

How do I connect and activate Hughesnet Fusion?

Unpack the box
Your shipment includes a Multipath Device, Wireless Antenna, and the necessary cables to connect to your existing Hughesnet^® equipment.
Complete the connections
Follow the detailed instructions to connect the new Multipath Device and wireless antenna to your existing Hughesnet Wi-Fi Modem. 
Activate
Go to fusion.hughesnet.com to complete the system activation.

Having trouble? Are you having trouble connecting the devices or with the system activation?
Contact Customer Care at 866-647-3292.

How do I transfer email content to Gmail?

There are two options when migrating email content to Gmail. This article specifically discusses migrating content from an existing Hughes.net mailbox to Gmail, but you can also use similar instructions to migrate content to and from another email provider.

Create a Gmail

Use existing Gmail

First Option: Create a new Gmail account:

Click on this link.

Fill out all the required fields on this page.

Fill out the information on the next page. Phone number and recovery email are optional but recommended.

The next page will display Terms and Use. Select “I Agree.”

You are all set! Go to https://www.gmail.com to sign in to your inbox.

Second Option: Migrate content to your existing Gmail account:

Select “Accounts and Import” on the top menu bar.

On the prompt, type in your full Hughes.net email account.

Next, enter the password to your hughes.net email account. Then click “Continue.”

On the following prompt, check the “Import Mail” and “Add Label to all imported mail:” options. Leave the rest unchecked. Then click “Start Import.”

Confirm the final page. The process could take up to several hours, depending on the mailbox size.

To verify your status, go back to “Settings” and select the “Account and Import” tab on the top menu bar. Under the section “Check Mail from Other Accounts,” you will see the status of the imported emails. Next, click “edit info” next to your Hughes.net email address.

Make sure “Label incoming Messages” is checked. Type in the password to your Hughes.net email account and click“Save Changes.”

Emails will now show up in Inbox and in the Hughes.net label that was just created. Any future Hughes.net emails will be forwarded to this account and will also appear in these folders.

Please note that the “Drafts” and “Deleted” folders from Hughes.net will not migrate via this process. To migrate that data, these will need to be manually forwarded to your Gmail account.

How do I replace my Multipath Device?

View the Multipath Device replacement guide here

Quick Overview

Install your new Multipath Device
- Disconnect your old Multipath Device and old power supply.
- Connect and power up your new Multipath Device.
- Visit https://fusion.hughesnet.com/ to complete installation and activation of the new Multipath device.
Return the old Multipath Device to avoid Unreturned Equipment Fee
- Use the box from the new Multipath Device to ship the old device back to Hughes.
- Take the prepaid UPS shipping label from the pouch on the center of the box and stick it over the old shipping label.
- Drop the package off at your nearest UPS store or contact UPS to pick up the package from your location.
- If you are unable to return the old Multipath Device, it may result in Unreturned Equipment Fees on your account.

Note: You have 30 days from the date the new Multipath Device is shipped to you to replace the old device. Hughesnet Customer Care authorizes and enables replacement over the satellite network and this authorization expires after 30 days.